Returns & Exchanges

At O'Briens Wine, we want you to be completely satisfied with your purchase. If your wine is corked, damaged, or not to your satisfaction, we offer a straightforward return process within 30 days of delivery.

Return Process

• 1.
  Contact Customer Support

  Email our team with your order number and details regarding the issue to initiate your return request.

• 2.
  Prepare Your Package

  Ensure the bottles are securely packed in their original protective packaging to prevent breakage during transit.

• 3.
  Label and Ship

  Affix the provided return shipping label to your box and drop it off at any authorized courier location or O'Briens store.

• 4.
  Receive Refund or Exchange

  Once we inspect the returned items, we will process your full refund or dispatch a replacement bottle within 5 business days.